We carefully inspect each order before it leaves Nails by Minnie.

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If your order arrives damaged, contains the wrong item, or is missing an item, please contact us within 48 hours of delivery.

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Please include:

• Your order number

• A description of the issue

• Clear photos of the package and product

• Photos of any visible damage to the shipping package

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Do not throw away the packaging until the issue has been resolved, as photos of the original packaging may be necessary.

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If the issue is determined to be an error on our part, Nails by Minnie will work with you to determine an appropriate resolution.