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Frequently asked questions
Nails by Minnie
Nails by Minnie offers handmade press-on nail sets designed to give you a beautiful, salon-inspired manicure without the salon appointment. Each set is carefully created and prepared with attention to detail.
Yes! Every set is handmade with care. Because your nails are individually prepared, please allow 5–7 business days for your order to be completed before it is released to USPS.
We offer XS, S, M, and L sizing for both adults and kids.For the best fit, measure the widest part of each natural nail in millimeters (mm) and compare your measurements to our Size Guide.When in between sizes, we recommend sizing up and gently filing the nail for a more precise fit.
Yes! Nails by Minnie offers kids’ sizes XS–L.Our suggested age ranges are:2–3 years → XS4–5 years → S6–7 years → M8–9 years → LThese are estimates only. We recommend measuring your child’s nails for the most accurate fit.
Yes! Custom sizing is available on select nail sets. You can provide your measurements in millimeters at checkout, and your set will be made according to those measurements.Because custom-sized sets are made specifically for you, custom sizing is final sale and is not eligible for returns or exchanges.
Measure across the widest point of each natural nail in millimeters.You can use:A soft measuring tape, orA small piece of paper to mark the width of your nail, then measure the paper against a ruler.Be sure to measure all 10 nails, as your left and right hands may differ
Because every order is handmade, please allow 5–7 business days for your order to be completed and released to USPS.Once USPS receives your package, delivery typically takes an additional 2–5 business days.You’ll receive tracking information once your order ships.
Yes! Nails by Minnie offers international shipping. Shipping options and costs will be displayed at checkout.International orders may be subject to customs fees, duties, or taxes imposed by the destination country.
Please contact us as soon as possible if you entered the wrong address. We will do our best to make corrections before your order is shipped.Once your package has been released to USPS, we may no longer be able to change the delivery address.
Wear time depends on your nail preparation, the adhesive used, and your daily activities. Proper preparation and application will help your nails stay on longer.
Yes! With careful removal and proper storage, press-on nails can potentially be reused. Avoid forcefully pulling or peeling them off, as this can damage both the press-on and your natural nail.
For the best results, start with clean, dry natural nails. Remove oils and residue, gently push back your cuticles, and lightly buff the surface of your natural nails before applying your adhesive.
Please double-check your measurements before ordering. Nail sizes are not universal between brands, so we strongly recommend using the Nails by Minnie Size Guide.If you have questions about sizing before placing your order, contact us and we’ll be happy to help.
Please contact Nails by Minnie as soon as possible after delivery with your order number and clear photos of the issue so we can review it and assist you.
For custom-sized sets, yes—custom orders are final sale because they are made specifically to your measurements.For standard-size sets, I recommend making your exact return/exchange policy clear here rather than promising something you may not want to offer.
From finding your perfect fit to caring for your press-ons, we’ve answered some of our most frequently asked questions below. If you still need help, Nails by Minnie is just a message away!
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